Legal
Last updated: July 10, 2026
BladeMind AI Ltd ("we", "us", or "our") is committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you engage our services or interact with our AI voice and chat agents.
We collect information that you provide directly to us, such as your name, email address, phone number, and company details when you submit a consultation request or contract with us. We also collect data generated through the operation of our AI agents on your behalf, including call transcripts, chat logs, and interaction metadata, as governed by your agreement with us.
We use the information we collect to design, deploy, and manage custom AI agents tailored to your business; to communicate with you about your project and our services; to analyze and improve the performance of deployed AI systems; and to comply with our legal and regulatory obligations.
We employ enterprise-grade security measures including encryption at rest and in transit, role-based access controls, and full audit logging. Access to client data is restricted to authorized personnel who require it to deliver and maintain your AI solutions. We do not sell or rent your personal information to third parties.
We retain client and interaction data for the duration of our service agreement and for a limited period thereafter as required for legal compliance, dispute resolution, or service continuity. Upon request, we will securely delete your data in accordance with your agreement and applicable law.
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal information; to restrict or object to certain processing; and to withdraw consent where applicable. To exercise these rights, contact us at info@blademindai.com.
Our AI agents may integrate with third-party platforms such as CRMs, telephony providers, and messaging services. Each third-party provider has its own privacy practices governing data processed on their infrastructure. We recommend reviewing their policies for any data shared through these integrations.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date above.
If you have questions about this Privacy Policy or our data practices, please contact us at info@blademindai.com.